Creating a category in which you lead and dominate is often seen as the Holy Grail of business. It’s especially seductive if you believe that the analysts don’t really understand how special and differentiated your offering is.
One of the most frequent questions we get from our clients is, “Should we be working to create a new category, and if yes, how do we do it?”
In most cases, the answer to that question is “No, you should not be trying to create a new category. Your product or service isn’t new category material, and that should make you happy because creating a new category takes a long time and it’s a huge amount of work.”